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Terms & Conditions

Acceptance of the Terms

By using Cleanwins Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Agreement"). If you do not agree with any part of the Agreement, please do not use our services.

Eligibility Requirements

You must be at least 18 years old (or the minimum age required in your jurisdiction) to use Cleanwins Casino. You represent and warrant that you meet this requirement and are eligible to enter into a binding contract with us.

Geographic Restrictions

We reserve the right to restrict access to our services based on your location. If we determine that you are accessing our site from a restricted country or region, we may block your account without notice.

Account Registration Rules

To create an account, you must provide accurate and complete information about yourself. You agree to maintain the accuracy of this information and promptly update us if any details change. We reserve the right to request additional identification or documentation to verify your identity.

One-Account-Per-User Policy

You are only allowed to have one active account with Cleanwins Casino at a time. If we detect multiple accounts in your name, we may suspend or close all relevant accounts without notice.

Identity Verification and KYC

We use various methods to verify the identity of our users, including but not limited to address verification, phone number confirmation, and document review. You agree to cooperate with these efforts and provide any necessary documentation.

Account Accuracy Obligations

You are responsible for ensuring that your account information is accurate and up-to-date. Failure to do so may result in delays or difficulties when trying to access our services or withdraw funds.

Account Security Responsibilities

You are solely responsible for maintaining the security of your login credentials, including but not limited to choosing a strong password and keeping it confidential.

Login Credentials and Password Protection

You agree that you will:

  • Choose a unique and complex password
  • Keep your password confidential and do not share it with others
  • Immediately notify us if your password is compromised

Restricted Behaviour and Prohibited Activities

The following actions are strictly prohibited on Cleanwins Casino:

  • Manipulating or attempting to manipulate gameplay, including but not limited to:
    • Using artificial intelligence or automation tools
    • Colluding with other players or staff members
    • Exploiting software bugs or technical vulnerabilities
  • Engaging in any form of cheating, hacking, or unauthorized access to our systems
  • Posting inflammatory or harassing messages on public forums

Bonus and Promotion Rules

All bonuses and promotions are subject to these Terms & Conditions. You agree that you will not:

  • Abuse bonus offers by making multiple accounts or using different identities
  • Use third-party software to automate bonus redemption
  • Claim a bonus if it is no longer available or has expired

Wagering and Gameplay Conditions

You understand that all gameplay on Cleanwins Casino involves risk, including the possibility of losing money. You agree to wager responsibly and within your means.

Bonus Abuse Prevention

We reserve the right to monitor user activity for potential bonus abuse and may take disciplinary action if necessary, including but not limited to:

  • Suspending or closing accounts
  • Forfeiting winnings
  • Removing bonuses

Deposits and Withdrawals

You agree that all deposits and withdrawals are subject to these Terms & Conditions. You understand that our processing times may vary depending on the payment method used.

Verification Before Withdrawals

We reserve the right to request additional verification before allowing you to withdraw funds, including but not limited to:

  • Document review
  • Phone number confirmation
  • Address verification

Processing and Review Procedures

All deposits and withdrawals are subject to a thorough processing and review procedure. You agree that we may delay or refuse transactions if necessary.

Responsible Gambling Expectations

You understand that Cleanwins Casino is committed to responsible gaming practices, including but not limited to:

  • Setting deposit limits
  • Providing self-exclusion options

Self-Exclusion and Account Restrictions

If you wish to self-exclude from our services, please contact us in writing. We reserve the right to suspend or close your account if necessary.

Game Fairness and RNG Systems

We use various methods to ensure the fairness of our games, including but not limited to:

  • Independent testing by third-party auditors
  • Regular updates to game software

Technical Interruptions or Voided Gameplay

If a technical issue occurs while you are playing on Cleanwins Casino, we reserve the right to void any gameplay and winnings affected.

Suspension or Closure of Accounts

We may suspend or close your account without notice if:

  • You fail to comply with these Terms & Conditions
  • We detect suspected bonus abuse or other prohibited activities

Intellectual Property and Platform Ownership

Cleanwins Casino owns all intellectual property rights related to its services, including but not limited to trademarks, copyrights, and domain names.

Limitation of Liability

To the extent permitted by law, we are not liable for any consequential losses, indirect damages, or punitive damages resulting from your use of Cleanwins Casino. Our liability is limited to the amount deposited into your account.

Modification of Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. You agree that continued use of our services after changes are implemented will be deemed acceptance of the updated terms.

Contact or Support Guidance

If you have any questions or concerns regarding these Terms & Conditions, please contact us using the support link on Cleanwins Casino's website.